REF BA21 - Apprentice Receptionist & Events Assistant with Cotton Court
Working in a fast paced environment, this is a varied role key to help the business grow. The role is within the Reception and Events team, so amongst the key responsibilities are ensuring that visitors and tenants are dealt with in a polite and helpful manner, answering telephone calls, assisting with conference and events bookings.
- Job Description
A typical week could include managing the office area and greeting visitors, answering calls for different types of businesses, updating customer databases using our web applications, typing up meeting documents, sending the daily post, assisting with marketing and social media, or setting up and replenishing conference refreshments. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.
Ensuring that visitors are dealt with in a friendly and helpful manner greeting visitors,
Answering telephone enquiries and calls for different types of businesses,
Managing CRM systems
Liaising with customers and suppliers
Assist with conference and event booking request and sending booking forms
Typing up meeting documents,
Distributing and forwarding mail
Assisting with marketing and social media,
Setting up and replenishing conference refreshments
Supporting with the smooth running of events, assisting on the day as requested
Maintaining stock levels
Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Personal Qualities
Enthusiastic: You’ll bring a positive, can-do attitude to work.
Well presented and Professional: You’ll be a face of the business and will provide a high level of customer service.
Attention to detail: Bringing a high standard of work to each task you undertake.
Friendly and Approachable: You will build strong relationships with clients and have a good attitude towards teamwork.
Reliable and Punctual: Consistent in your approach to work, able to be trusted.
- Qualifications Required
5 x GCSE A*-D / 9-3 which must include GCSE English and Maths at A*-C / 9-4
- Future Prospects
Permanent role in the company