Ref: CS05 Customer Service Practitioner Level 2 Fairmans Accountants

A small but rapidly growing firm of modern accountants in Leyland working at the cutting edge of accountancy systems, you will receive in house training on all our systems.

Apprenticeship Information

Start Date 11/12/2023
Location Leyland
Occupational Areas Customer Service
Closing Date 08/12/2023
Wage ££5.28 Hour
Working Week Monday to Friday 9-5
12 months and one week (plus 4 months EPA)
Apprenticeship Level 2

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  • Job Description

    You will be on the reception desk, dealing with clients when
    they come into the office. Answering the telephone making
    Calls and appointments for clients..
    Typing letters and invoices
    Scanning Documents.
    Making Tea and coffee washing up
    General office duties

  • Personal Qualities

    Be a team player and able to work as a member of the team.
    Outgoing and friendly good telephone manner be able to use
    Use and learn to use computer packages

  • Qualifications Required

    4 x GCSE A*-D / 9-3 which must include GCSE English and Maths at A*-C / 9-3 or equivalent.

  • Future Prospects

    Able to progress in the firm.

  • What will the End Point Assessment (EPA) include

    This includes an ‘Apprentice Showcase’ to provide examples of work, a practical observation and a professional discussion. All assessment methods will be conducted and graded by an independent EPAO.

  • Things to Consider

    In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open.
    Until we receive the above, we are unable to progress your application so please monitor your emails.
    For more information on the NMW, please visit:

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