Ref HOS03 - Front of House Supervisor Apprenticeship at Moor Hall
Working in the restaurant assisting with set up, service, cleaning, polishing and customer service. The apprentice is expected to follow company rules and guidelines. This job role will see you working towards a level 3 hospitality supervisor qualification.
- Job Description
You will cover topics such as;
Company strategy, objectives, values, mission and the company’s vision
Business operating procedures
How to effectively organise, motivate and coordinate a team
Customer profiles and how to exceed customer expectations
Leadership styles and supervisory management skills
Day to day duties will include;
Polishing plates and cutlery
Cleaning the restaurant and back of house areas
Carrying trays of food into the restaurant.
Assisting with setting the tables.
- Personal Qualities
Punctual, Good communication, Polite, Friendly, Hard working
- Qualifications Required
The ability to achieve Maths/English L2 Functional skills as indicated in a BKSB assessment.
- Future Prospects
Possible permenant positions depending on candidate
- What will the End Point Assessment (EPA) include
This includes a 2 hour ‘On demand test’, a 4-hour practical observation, a business project and a professional discussion. All assessment methods will be conducted and graded by an independent EPAO.
- Things to Consider
As part of the apprenticeship, the candidate will be working towards a workplace training plan within their organisation as well as working towards the apprenticeship Standard components with Runshaw Adult College. This will be work-based learning.