Ref HOS04 - Apprentice Front of House at The Rufford Arms

We are looking for an apprentice to work in our family run restaurant! The role of the front of house apprentice involves dealing with the public, serving food, answering calls and using booking systems.

Apprenticeship Information

Start Date 10/01/2022
Location Ormskirk
Occupational Areas Hospitality
Closing Date 04/01/2022
Wage £11000.00 Year
Working Week 5 out of 7 days on rota basis
19 months
Apprenticeship Level 2

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  • Job Description

    Duties include but are not subjected to;

    – Assist with serving customers and taking orders
    – Dealing with customer enquirys, comments and complaints
    – Handling payments and transactions
    – Assisting with cleaning schedules
    – Promote a friendly working environment
    – Complying with legal requirements and health and safety
    – Maintain a team-oriented atmosphere.
    – Attend and participate in all scheduled meetings and training sessions.

    During your apprenticeship you will cover topics such as;
    • Customers profiles and expectations
    • Business vision and values
    • Personal discipline in approach to work
    • The use of technology
    • Legislative responsibilities
    • Team work and methods of communication

  • Personal Qualities

    Enthusiastic, driven and reliable

  • Qualifications Required

    Maths and English at C+
    If you do not hold the above you must demonstrate the ability to achieve Maths/English L1 functional skills as indicated in BKSB assessment.

  • Future Prospects

    Progression to level 3 Hospitality Supervisor

  • What will the End Point Assessment (EPA) include

    This includes an ‘On demand test’, practical observation, a business project, a professional discussion.

  • Things to Consider

    Paid working hours vary 35-39 per week

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