Facilities Service Apprenticeship Level 2
The Facilities Service Apprenticeship ensures that learners have an all-round knowledge of the skills needed to work in a variety of sectors within the facilities management industry. It provides an individual with a comprehensive understanding of the industry, future employment opportunities or further learning. As an Apprentice in facilities services you could be working as an assistant to a facilities manager, supervising one or more of the facilities or services. You will be involved in resolving issues and making sure the facilities are running smoothly.
Whilst on the programme learners will acquire a range of professional skills that can be applied within specific sectors of facilities service. The qualification can be tailored to suit particular job roles, which will not only benefit the organisation but also the individual.
The learners must be employed within the facilities service sector and undertaking roles that will enable them to gather evidence compatible with the standards contained within the qualification. Our trainers and assessors will also need unrestricted access to you within your working environment to undertake competence based assessments.
The course is made up of the following:
- NVQ Level 2 Facilities Service – This comprises 3 mandatory units totaling 11 credits and further option units related to the job role with a minimum value of 9 credits.
- Functional skills in English & maths
- Technical Certificate – The theory related to the NVQ Level 2 Facilities Principles consists of 4 units.
- Employment Rights & Responsibilities – A module ensuring Apprentices understand the law related to their employment.
The mandatory units required within the programme include;
- Reduce risks to health and safety in the workplace
- Promote and maintain service delivery
- Contribute to the effectiveness and efficiency of premises and facilities, or develop customer relationships.
There are a wide range of additional units which can be selected in order to meet the needs of the apprentice and the employer. These include; Control the use of resources in a facilities service environment, Caretaking, Maintain grounds and facilities, Maintain site security, Control entry and egress to premises, Carry out minor maintenance including electrical and plumbing, Dealing with routine and non- routine waste, Patient transfer and many more.
Candidates will be expected to purchase their own uniform, equipment and stationery. Runshaw College will issue candidates with a course log book and all learning materials.
The qualification is aimed at those people working in the hard and soft sectors of the industry.
- Hospital portering
- Transport cleaning
- Waste/Recycling management
- Ground maintenance
- Hazardous Waste management.
- Laundry staff
Applicants must be;
- Employed within the facilities services industry.
- Demonstrate a keen interest and be committed to progressing within their chosen area.
Whilst on programme candidates will build a portfolio containing examples of work-based evidence and observations. This will include written accounts from the workplace, photographs and statements from supervisors. Each candidate will be appointed a qualified work-based assessor who will assess their practical skills and competence in the workplace.
The candidate portfolio in addition to a series of on-line tests will be used to confirm an apprentice’s level of knowledge and competence.
Employers play an important role in the all-round development of apprentices. It is expected that they will assist in the development of the Apprentice’s skills and knowledge by providing a wide range of learning and training opportunities. Allowing them to attend planned learning sessions is an important part of their commitment.
Dependent on current job role and experience, progression could be to a variety of apprentice programmes including:
- Facilities Management level 3
- Customer Service – NVQ Level 2/3