Operations or Departmental Manager (WBL)
An Operations or Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.
- Course Information
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
- Entry Requirements
5 x GCSEs A*-C/9-4 including maths and English or equivalent, competent computer skills (qualification not required) and in a position that aligns with a management role.
- How will I be assessed?
Apprentices will build a portfolio of evidence containing examples of work-based evidence, assignments and observations. This will confirm competence and knowledge. Each Apprentice will be elected a qualified work-based trainer assessor from Runshaw College who will assess their practical skills and competence in the workplace.
- Employer Requirements
Employers must be prepared to work with their Apprentices to develop their knowledge and skills by providing a wide range of learning and training opportunities as well organise and allow off the job training. Employers are also expected to encourage Apprentices to research their chosen vocation and to support any work experience that will benefit the Apprentice to come up to the required level of competence.
- Progression Pathway
Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers.
- Attendance & Support
Runshaw College believes that attendance and punctuality are key factors in the timely success of an Apprenticeship. Apprentices are accepted on the basis that they will have a high level of attendance at College and in the workplace. Persistent or regular absenteeism is a disciplinary offence and may lead to dismissal from the programme.
Runshaw Apprentices will be offered support and be encouraged to develop the ability to work on their own and as team players. We expect our Apprentices to show enthusiasm and the motivation to reach and exceed their goals.
It is important to maintain time keeping and attendance for both college and work place sessions to ensure learners remain on target.
- National Careers Service
For guidance about what careers subjects can lead on to please follow this link to the National Careers Service.